Privacy Policy

Applies to: Snakey Puzzle: New Levels

Effective date: 22 March 2026

This Privacy Policy explains how TestNCode OÜ ("we", "us", or "our") collects, uses, stores, and protects information in connection with the mobile game Snakey Puzzle: New Levels (the "Game"), our website at testncode.hax.ee, and related services.

1. Who We Are

Developer: TestNCode OÜ

Registry code: 14945508

Address: Lubja tn 7b-5, Kesklinna linnaosa, Tallinn, Harju maakond 10115, Estonia

Website: testncode.hax.ee

Contact: testncodeou@gmail.com

2. Who Can Use the Game

Snakey Puzzle: New Levels is intended for a general audience, including children and adults. We aim to provide a safe experience for all players. We do not knowingly request more personal information than is necessary to operate the Game.

3. Information We Collect

a) User-created content

When players create custom levels or similar in-game content and choose to publish or share it, that content may be uploaded to and stored on our servers so it can be loaded within the Game.

b) Testing and feedback information

During testing phases, we may receive information voluntarily provided by testers, such as feedback, bug reports, or email messages they choose to send to us.

c) Technical and operational information

We may process limited technical information needed to operate, secure, and improve the Game, such as basic server logs, crash-related information, or device/session information required for the Game to function.

4. Information We Do Not Collect

  • We do not intentionally collect sensitive personal information from children.
  • We do not sell personal information.
  • We do not use personal information for interest-based advertising.
  • We do not sell personal information to third parties.
  • We do not use third-party analytics SDKs in the Game.

5. How We Use Information

We use information to:

  • operate and maintain the Game;
  • save, host, and load user-created levels;
  • respond to support requests and tester feedback;
  • detect bugs, abuse, or technical problems;
  • improve gameplay, stability, and safety.

6. User-Created Content and Moderation

If you publish or share a custom level, it may be visible to other players. We may review, remove, or restrict content that violates our rules, is inappropriate, or may harm other users.

Users must not upload content that is illegal, abusive, offensive, sexually explicit, hateful, or unsafe for children.

To report inappropriate content, contact us at testncodeou@gmail.com.

7. Children's Privacy

Because the Game may be used by children, we take additional care with privacy and safety. We encourage parents or guardians to contact us if they believe a child has provided personal information, or if they want us to delete data associated with the child.

If we learn that we have collected personal information from a child in a way that is not appropriate, we will take reasonable steps to delete it promptly.

8. Sharing of Information

We do not sell user data. We may share information only:

  • with service providers that help us host or operate the Game, and only as needed for those services;
  • when required by law, legal process, or to protect the safety, rights, or property of users, the public, or us.

9. Data Storage and Security

We store data on servers controlled by us or by service providers acting on our behalf. We take reasonable technical and organizational measures to protect data against unauthorized access, loss, misuse, or alteration.

However, no method of storage or transmission is completely secure.

10. Data Retention

We keep data only for as long as reasonably necessary to operate the Game, provide requested features, resolve disputes, enforce our rules, comply with legal obligations, or improve the service. We may delete testing data, uploaded content, or support messages when they are no longer needed.

11. Your Rights and Choices

You may contact us to:

  • request access to information we have about you;
  • request correction or deletion of your information;
  • request removal of user-created content you uploaded;
  • ask questions about this Privacy Policy.

Contact: testncodeou@gmail.com

12. Third-Party Services – Advertising

The Game uses Google AdMob (provided by Google LLC) to display advertisements. AdMob may collect and use certain information to serve personalized ads, including your device's Advertising ID and general usage data.

This may include interest-based or personalized advertising based on your activity across apps and websites. You can opt out of personalized advertising at any time through your device settings:

  • Android: Settings → Google → Ads → "Opt out of Ads Personalization"

For more information on how Google collects and processes data through AdMob, please see Google's Privacy Policy at policies.google.com/privacy .

If the Game's target audience is expanded to include children in the future, advertising will be switched to child-directed mode and this policy will be updated accordingly.

The Game does not use any other third-party advertising or analytics SDKs.

13. International Users

If you use the Game from outside Estonia, your information may be processed and stored in other countries where privacy laws may differ from your own.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and, where appropriate, provide additional notice in the Game or on our website.

15. Contact Us

TestNCode OÜ

Email: testncodeou@gmail.com

Website: testncode.hax.ee